Terms and Conditions

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Welcome to Mafra Apparels. These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and any products ordered through our website. By using our Site or placing an order, you agree to these Terms.

Business Use Only

Mafra Apparels operates as a B2B service provider. Our products and services are offered exclusively to businesses, brands, wholesalers, and sourcing professionals — not end consumers.

Custom Orders & Pricing

  • All custom orders are subject to minimum order quantities (MOQ).

  • Prices are quoted based on style, quantity, material, and customization details.

  • Final prices are confirmed only after approval of samples or tech packs.

  • Quoted prices do not include shipping, duties, or taxes unless otherwise specified.

Order Process

You retain ownership of your submitted logos, designs, and branding assets. However, you grant Mafra Apparel a limited right to use those materials for manufacturing purposes only.

Changes & Cancellations

  • Custom orders cannot be changed or canceled once production has started.

  • Any changes to confirmed orders may result in delays or additional charges.

Shipping & Delivery

  • Shipping timelines vary based on location and courier service.

  • Mafra Apparels is not liable for delays caused by shipping providers, customs, or force majeure events.

Returns & Refunds

Due to the custom nature of our products, we do not accept returns. However, if you receive incorrect or defective goods, please contact us within 7 days of delivery for resolution.

Limitation of Liability

Mafra Apparel is not liable for indirect or consequential damages. Our total liability shall not exceed the value of the order in dispute.

Governing Law

These Terms are governed by the laws of [Insert Jurisdiction, e.g., Pakistan].